Meet Sebastian Rodriguez, Shining Star for November, 2024!

Sebastian is always eager to assist customers and demonstrates a true desire to help those around him. His dedication extends beyond his own clients to every individual who enters the Michigan Works! Southwest Service Centers. He is known for consistently coming to work with a smile and a laid-back attitude that helps others feel at ease and his efforts contribute significantly to the welcoming and inclusive environment at the Service Centers, where everyone feels encouraged to pursue their goals. Sebastian’s ability to connect with people, understand their needs, and provide effective solutions is truly remarkable as he takes the time to listen and offers personalized guidance, making each customer feel valued and supported.

Additionally, Sebastian’s translation services are a great asset to Michigan Works! Southwest and help further the mission by exceeding customer service expectations. He regularly proves himself to be a team player, readily stepping in whenever necessary and his proactive nature and willingness to go the extra mile sets a standard for customer service excellence, making a lasting impact on everyone he encounters. Sebastian demonstrates a willingness to learn new things and further his knowledge of the Michigan Works! system and services to better assist customers; this dedication and enthusiasm are a daily encouragement to his team members. Through his actions, Sebastian exemplifies the core values of Michigan Works! Southwest, reinforcing its mission to empower individuals and strengthen the community.

Thank you, Sebastian, for your dedication and commitment to the Michigan Works! Southwest mission and to all those you work with! Michigan Works! Southwest is proud to have you on our team and honored to name you November’s Shining Star!

The Shining Star Award celebrates Michigan Works! Southwest front line staff who, through dedication and outstanding contributions to workforce development, personify the Michigan Works! mission. With your continued efforts, Michigan Works! Southwest will continue to set new benchmarks for excellence.